Minutes ago my phone rang. I glanced at the caller ID. Usually it shows ‘Spam Likely’ and I swipe it off the screen. This time it gave a name I didn’t recognize. An unknown caller could have something to do with business, insurance, medical… who knows? I answered. Here are tips I’ve discovered to deal with telemarketers.
Tip 1
Like everyone else, I say hello immediately. I quickly say hello again and, hearing nothing, I’ll immediately hang up: a 1, a 2, click! Type A people do that– state your business or leave. Occasionally I catch half a syllable from ‘Mary’ or ‘Hector’ or ‘James’ from Indianapolis (INDIAnapolis) just as they might have caught my second Hello, but I’ve evaporated. I identified a spammer and dealt with the problem.
How does this benefit?
Robocaller machines initiate spam calls. I’m making educated assumptions, but it takes a couple of seconds to transverse the continents to India and then another moment or two for their operative to punch the connect button. They might hear my second hello, but by that time, I’m already gone.
But what if the call was important?
Naturally, they’ll phone back. In the course of fielding zillions of these interruptions, not one has called back. I suspect they’re geared to use auto-dialers but don’t permit manually dialing out.
Opinions to the contrary abound. Hanging up confirms a real person is at your end of the line, and, the belief goes, your number is marked for endless re-dialing. But, unless a robodialer hears the three tone SIT (special information tones) indicating “not a working number” or “number not in service”, it knows it has reached a valid telephone. It will try and try again no matter what.
Tip 2
Have you received a call from a cheery voice who asks, “Hello? Can you hear me?” Or a man who says, “How are you today?”
It takes training oneself, but don’t reflexively answer yes, okay, fine, good, lovely, peachy. You do not want professional spam callers to hear those words. Why?
Your voice is recorded on a separate track from theirs. That makes it easier to race through a recording where your mention of details can be readily found and identified. But it also makes it easy to manipulate the semblance of the conversation based on affirmative answers about the audibility of the call or the state of your day. With a push of an on-screen button, a trivial program can take your answers and turn one conversation into another:
“Hello? I’m calling on a recorded line. Can you hear me?”
“Yes, of course.”
“Good. How are you today?”
“Okay, fine.”
Misusing your answers can automatically result in repurposed recordings like:
“Hello? I’m calling on a recorded line. May I have your permission to continue?”
“Yes, of course.”
“Excellent. Can I sign you up for toxic chemical carpet cleaning, a new water hardener, a vacation to exciting DoofusLand, and a subscription to Mayonnaise Monthly?”
“Okay, fine.”
I stress reports of manipulated recordings are anecdotal chatter on discussion boards, but accusations recur and cherry-picking a victim’s responses is easier than you think. The result is that recipients claim they never intended to buy or even give telemarketers permission to call them. I’m not aware lawbreaking telemarketers have attempted to mislead the FTC, but simply initiating pre-recorded calls violates FTC’s own TSRs– the rules for telemarketers.
Do-Not-Call
The National Do-Not-Call Registry (888-382-1222 / https://www.donotcall.gov/) would be a good idea if spammers paid attention to it. Register all the same; it might dissuade one or two.
This article doesn’t delve into some technologies such as STIR/SHAKEN, which caused a brief 4½% dip in telemarketing attacks, only to climb more than ever before. One of the more common tricks is to spoof the victim’s area code and exchange (first six digits) to hint to the recipient of a neighborhood call. Others will throw false caller IDs on the screen such as Amazon, Apple, or Google.
Visit your App Store. Following is a list of apps you might find useful. Some rely upon collected databases of known spam numbers. You might hear this in action if your phone chirp or rings once and then stops. It had experienced a delay finding the number in a database. While useful, database apps don’t stop spammers from spoofing valid numbers.
Let us know your experience and useful tips.
| ActiveArmor | Eyecon | Numbuster | Should I Answer |
| Call Blocker | Find Caller | Reverse Caller | Truecaller |
| CallApp | Hiya | RoboShield | Whoscall |
| Calls Blacklist | Nomorobo | RoboKiller | YouMail |
