The Digital Detective, Banco and Bunco, Part 2

Resuming from last week…

Money Laundering

Checks (‘cheques’ in other English-speaking countries) are becoming less common in our digital society, but they still have their uses: Investors often receive dividend checks, some companies send refund checks, and many of us write checks to our lawn guy and housekeeper. Check handling still holds a place in our economy and so does a scheme called ‘check washing’.

Crime segments on programs like Dateline and 20/20 have warned us against the practice of bad guys plucking checks out of mailboxes and ‘washing’ them in a ‘household chemical’ bath. Then with a blank check in hand with the original signature, they fill in a new payee and amount. The scheme can work with bonds, wills, and other instruments, anything with a dye-based ink written with ordinary pens. Very old inks comprised of iron compounds remain unaffected.

Wait. Are you going to share with us?

What is the household chemical? Enquiring crime writers want to know.

The answer is ink-dependent and I’m aware of two compounds. Women baddies may have an advantage: The primary go-to chemical, acetone, is the principle ingredient in fingernail polish remover. Other dye-based inks may better respond when treated with ordinary bleach.

Here’s a how-to video by Dr Uniball… (Shh. I know, I know, the poor man. I’m afraid Dr Uniball suffered an unfortunate lab accident.) That aside, here is one of his experiments:

Note: Although not mentioned in the video, fraudsters can preserve the signature by covering it with transparent tape. Ink not so protected washes away.

So how can you shield yourself against lawnmower man bleaching your check or your nifty cleaning lady rewriting the palty cheap-ass amount after an acetone bath? You can purchase speciality India ink pens costing in the hundreds of dollars. Or, as I recently learned, you can buy a less than two dollar Uniball at your local Dollar Store. This pigment-based pen is made by Mitsubishi Pencil Company, yes, a sister company of the car manufacturer. Look for Uniball 207, pictured here:

But wait. If you’re a fraudster and your victim banks with Chase or certain other banks, you don't have to bother erasing and filling in checks. Crooks have discovered Chase’s sloppy remote banking by smartphone looks only at the numeric dollar amount and routing number. Bad guys can add in an extra digit to the dollar amount, changing it from hundreds to thousands. Chase doesn’t trouble themselves to validate the written amount or check the written payee matches the conman’s name on the account. They even allow the same check to be deposited more than once.

Signs of Fraud from Bank of America

A casual survey suggests Chase Banks may figure in more frauds than all other banking institutions combined.Worse yet, Chase battles customer victims who try to get their money back. Lily, our Chase target in a previous article did everything right, trying to get an oblivious and lackadaisical Chase to take action. And they die– they blamed her.

No place in the world is safe from fraud, but if YouTube is to believed, Arizona suffers an outsized number of attacks. And naturally, Chase customer service isn't there when needed.

From A to Z, ATM to Zelle

Zelle is German for jail, literally, a prison cell. I’m frankly surprised it doesn’t mean Sucker!

I can’t trust Zelle. If accounts of a money app can’t be viewed and studied on the web, the customer/victim is at a disadvantage when attempting to reconcile transactions. Unfortunately banks and society at large push us in that direction.

Former business partners owed me money and had been steadily paying me through Sun Bank. Abruptly payments stopped. I notified them. It turned out Sun wanted to cease sending direct, electronic payments to my bank (and others) and insisted its ‘partners’ use Zelle. The problem was that Sun submitted payments into the black hole of Zelle, but my bank didn’t see them.

“Not our problem,” said Sun. “Call Zelle.”
“Not our problem,” said my bank. “Call Zelle.”
“Not our problem,” said Zelle. “Call your bank.”

This occurred after repeated and futile attempts to get a phone number for Zelle, who declined to help because they were ‘too far removed from the situation’, claiming they were outside the transfer rather than being the conduit. It took four months of repeated complaints to resolve the issue.

☚☛

As you might imagine, Zelle is a convenient tool for fraud. In one particular scam, you receive an SMS text that your bank account has been put on hold, pending unusual activity. You phone the conveniently provided phone number, and a polite professional asks how she can help you.

She ‘checks’ your account, saying it appears nefarious forces are attempting to penetrate your security. The solution is to safely move your money into a bank-approved Zelle account. If you’ve not heard of Zelle, she provides you a web link showing your bank works with Zelle, and she’ll help you set up a new free account, which will make bill paying so much easier.

Ten minutes later, your new Zelle account is all set up and your money moved into it. “Thank you, thank you,” you say before hanging up, upon which the scammer sets to work. You receive another text message, this time from your real bank. Your accounts have been emptied.

“Not our problem,” says Zelle. “Call your bank.”
“Not our problem,” says your bank. “Call Zelle.”